Two people in the meeting with Ai-related info on the screen

Public 360° case management

We set the standard for public case management in the Nordics.

Public 360° is improving everyday work in the public sector for the good of citizen services

We build on decades of experience as the preferred provider of digital services to the public sector. We are the only supplier that offers the entire portfolio of case processing, archive and document management, and planning & construction case processing. We work with the premise providers in the public sector to support the digitalization strategies in the Nordics. With thousands professional consultants in Tietoevry you always have the strongest ICT environment behind you.

Put an end to time wasted looking for documents across several platforms and gain a clear overview of your organisation's workflow. Public 360° stores all your project or case records in one place, making it easy to find, share and update information. Tracking progress has never been so easy.

We've built it to comply with all Nordic regulations around records and case management, including GDPR. With Microsoft Office integration and the ability to automate processes, it offers you a one-stop-shop for an efficient and transparent administration that puts the community first.

Katarina Steen

Head of Nordic Sales in Public 360°

Public 360° online - the modern case management software

Discover the case management software, Public 360° online. With inbuilt flexibility and accessibility. New design for the user interface and inclusive process support, ensuring adaptability to diverse work environments and individuals.

Video is blocked

You need to change your cookie settings to watch this video. Click here and allow Targeting cookies.

Key benefits

Save time

Process automation drives efficiency.

Collaboration

Enables employees to work together seamlessly.

Improve service

Helps to enhance and speed up services for the public.

Key features

Integrations to simplify your daily work

Streamline your processes by setting up automated workflows, saving time and opening up the potential to offer online 24/7 self-services to your citizens, using Public 360° as your digitalization platform.

Let’s make sure that you get max value out of our integrations

Tailored to your employees

The 360° interface changes depending on the role of the person accessing the system. Your employees only see the information and workflows they need to carry out their job, saving their time and your money.

Mobile accessibility

Working on the move has never been so easy. 360° is available across mobile devices, so you can update documents and prepare for meetings away from your desk. You can even edit documents offline, which automatically sync next time you are online. Allows secure access to documents from any device, enabling remote work.

Versioning and revision control

Version control eliminates confusion over multiple document versions by maintaining a single source of truth. If you want to see the draft of a document from last week? 360° gives instant access to previous versions of files, while ensuring you always work in the most recent update. It also functions like a backup, so you can continue working, safe in the knowledge that your files will always be available.

Secure

Sensitive information needs to be secure. With 360°, you have full control over who has access to information and which information can be published. Your data is safe, whether you choose a local or cloud solution.

Compliance & GDPR

Fully compliant with the strictest standards in case and record management across Nordic countries, including GDPR regulations around personal data management.

Flexible delivery

Available as a standard cloud installation, 360° gives you instant access to the latest updates, outsourced administration and maintenance, and the opportunity to scale at a pace that suits you. All at a predictable monthly cost.

Process support

The new Public 360° online platform will provide more flexibility on process support, configurability, insight and efficiency. The solution will be more sustainable with a significantly reduced carbon footprint,. As a standard it will be delivered as a cloud solution.