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AIOps powered by OpsRamps at Tietoevry Tech Services

Transform IT operations with Tietoevry Tech Services and OpsRamp's AIOps, ensuring modernized, efficient, and automated enterprise IT landscapes.

Karel Suchý / September 06, 2024

The OpsRamp availability platform enhances Tietoevry’s IT infrastructure and application management services. It brings AIOps, automation, and intelligent IT monitoring to Nordic customers.

OpsRamp, a modern availability platform for hybrid infrastructure monitoring and AI-driven event management, has partnered with Tietoevry Tech Services, the leading digital services and software company in the Nordic region. With a focus on the AIOps, Tietoevry Tech Services has the OpsRamp platform a cornerstone of its Next-Gen Enterprise Services, allowing a fast and scalable way to apply AI and automation to enterprise IT operations.

Headquartered in Finland, Tietoevry Tech Services employs consultants and services experts globally serving enterprise and public sector customers around the globe. These organizations must ensure the modernization and performance of critical business systems and applications, which is why Tietoevry Tech Services is investing heavily in its Next-Gen Enterprise Services. AIOps is essential to this process.

AIOps, or Artificial Intelligence for IT Operations, leverages a broad set of technologies. These include machine learning, network science, combinatorial optimization, and other computational approaches. These technologies solve everyday IT operational problems at scale. In simple terms, AIOps collects data from various sources and analyzes that data to give actionable insights to organizations.

AIOps from OpsRamp includes several features that automate and streamline IT operations, including inference models, intelligent alerting, alert correlation, alert escalation, auto-incident routing, and auto-remediation. It enables users to proactively see, contextualize, and organize alerts and deal with them before they become problems.

Next-Gen Enterprise Services offering at Tietoevry Tech Services aims to modernize customers’ IT infrastructure and maximize efficiency in operations This is done while continuously improving and automating customers’ IT landscapes. AIOps is at the core of this pursuit. Similarly, AIOps will help intelligently operate hybrid multi-cloud ecosystems.

“The Nordic market for AIOps is growing fast, and Tietoevry Tech Services is the leading systems integrator in the region,” said George Bonser, Vice President of EMEA at OpsRamp. “We look forward to getting them trained in the use of our platform, and helping their customers maintain the availability and performance of critical systems.”

Kiran Eruganti
Head of Global AIOps and Multicloud Services, Tietoevry Tech Services

Karel Suchý
Head of Global DigiOps Delivery, Tietoevry Tech Services

Author

Karel Suchý

Head of Global DigiOps Delivery, Tietoevry Tech Services

Kiran Eruganti

Head of Global AIOps and Multicloud Services, Tietoevry Tech Services

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